MERCH

The sales periods are scheduled and may be subject to change.
An announcement will be made regarding the sales nearer to the order period.

Venue guidance for picking up items pre-ordered via Advanced Sales for Venue Pick-Up has been released.
Information on time and location for Numbered Tickets for on-site sales has been released.
: Updated March 3
Information regarding the order sheet URL for on-site sales has been released.
: Updated March 5
Information regarding the sales website for post-event sales has been released.
: Updated March 6

EXPO 2026 & 7th fes. Advanced Online Merch Sales

Order Period: January 15th, 8 PM – January 26th, 6 PM (JST)
・More Info

* There are limited quantities for advanced online merch sales, and sales will end once the quantity limit has been reached, even within the sales period.

EXPO 2026 & 7th fes. Advanced Sales for Venue Pick-up

Order Period: February 19th, 8 PM – February 26th, 11:59 PM (JST)
・More Info

* There are limited quantities for advanced sales for venue pick-up, and sales will end once the quantity limit has been reached, even within the sales period.
* There is a limit to the available pick-up time slots. Once the maximum number of pick-ups for each time slot is reached, we will close the time slot.
* Advanced venue pick-up for applies to customers who have tickets for the respective days of either EXPO 2026 or 7th fes.

EXPO 2026 & 7th fes. On-Site Merchandise Sales

Order Period: March 6th 9 AM – March 8th 6 PM
・More Info

* Applicable for customers who have tickets for the respective dates of EXPO 2026 or 7th fes.
* Please consider purchasing merchandise in advance as products that are out of stock from pre-event sales or pre-orders may not be available on the days of the event.
* There will not be a set allocation for the number of each product to be sold on each day of the event. Stock will be limited, so please understand that some products may sell out.

EXPO 2026 & 7th fes. Post-Event Online Sales

Order Period: March 6th 12 PM – April 27th 6 PM
・More Info

* Customers who do not have the tickets for EXPO 2026 or 7th fes. may also purchase from the post-event sales.
* Certain merchandise may not be available for the post-event online sales.
* There may be limited quantities for certain items, which may be sold out during the sales period if the limit has been reached.
* Orders from the post-event sales are expected to ship out in late September 2026.

Precautions

Please read and agree to the following before making a purchase.

• All prices are inclusive of tax.
• The prices or designs of merch may change without prior notice, or sales may halt altogether.
• We do not accept exchanges or returns other than defective products. If you have received a defective product, please contact us through the form on the product page.
• Please note that there may be high traffic at the start of the online sales, which may affect access to the website.
• Announcements regarding any product or sales changes will be made on this website and our official X.

Purchase bonuses are applicable for advanced sales for venue pick-up and venue sales.

For every purchase above 10,000 yen (tax incl.), you will receive an EXPO 2026 & 7th fes. Paper Shopper (Bonus)!

* Purchase novelties will be capped at one piece per purchase.
* Please note that novelties have a limited stock and will end once they run out.

There will be a counter in the market area for those who want to arrange a delivery for their purchases.

Reception dates

March 6 – 8
Market Area Opening Hours
* Payment will only be via cash on delivery. For more information, please inquire the home delivery reception desk.

Yamato Transport

Packing materials will also be sold at the venue for customers who wish to arrange a delivery for their items.

The Advanced Sales for Venue Pick-up will be sold on the hololive official Mobile Order “holocart.”
When you purchase from the advanced sales, you may collect your items at the venue pick-up window at your requested time.

* The web browser version of holocart is currently under renewal maintenance. The app version is no longer in service.
* You are required to create a new account to use the browser version of holocart.
* Please note that there may be high traffic on the day sales begin, and we highly recommend registering your member information and verifying your hololive account in advance.
* In addition to the product price, a processing fee will apply. Please check the confirmation screen for details.
* You may pick-up your product on 6th, 7th, or 8th March.
* Please note that venue pick-up is only available to customers with tickets for the EXPO 2026 & 7th fes. on the corresponding days.
* In the event customers who do not have a ticket make a purchase, orders will be canceled and refunded. No notifications will be sent beforehand.

Sales Website

hololive official Mobile Order “holocart”
https://cart.hololivepro.com

Sales Period

February 19th, 8:00 PM – February 26th, 11:59 PM (JST)

Pick-Up Time Slots

DAY1: March 6th, 9:30 AM – 6:00 PM (JST)
DAY2: March 7th, 9:30 AM – 6:00 PM (JST)
DAY3: March 8th, 9:30 AM – 6:00 PM (JST)

About the applicable merch for the advanced sales for venue pick-up

• There are limited quantities for advanced sales for venue pick-up, and sales will end once the quantity limit has been reached, even within the sales period.
• Items that have sold out at the advanced sales for venue pick-up may also sell out during the event.
• There is a limit to the available pick-up time slots. Once the maximum number of pick-ups for each time slot is reached, we will close the time slot.
• Please only purchase if you can make it for the time slot. You may change your time slot if there are still available during the reception period.
• Orders cannot be changed or canceled.
• You may add additional items for pick-up after your initial order. (If it is within the sales period and there are stocks left)
• You may collect additional purchases in the same time slot as your initial order.

* You can only choose one pick-up time slot for one holocart account for each day.
* Even if a time slot or item is no longer available, it may be made available again depending on other customers’ reservation or payment status.
* Please understand that there may be changes made to the order process.

Pick-Up Location

hololive SUPER EXPO 2026 Market Area (Merchandise Area) / Pick-Up Counter

Please come to the Market Area after receiving your wristband.

How to pick up your order

At the check-in corner at the entrance of the waiting line and the order pick-up counter:
Please present the product receipt code in the form of a QR code issued after order confirmation.
For more details, please check the Terms & Conditions on the holocart website.

Payment methods

Please check the available payment methods on holocart.

Purchase limitations

Please check the purchase limitations on each product page on holocart.

Terms & Conditions

• Venue order pick-up will be limited to the person who placed the order.
• We cannot add/remove purchases or change the design or size at the order pick-up counter.
• When receiving your order, please confirm that the order details match the product you receive (such as type, size, quantity, etc.) with the staff over the counter. We will not be able to assist with inquiries after you leave the sales area.
• We do not accept returns or exchanges other than defective products.
• There are no charging facilities available at the venue. We are also unable to lend charging devices, so please ensure that you are fully prepared.
• Any orders that have not been collected by the end of the event will be canceled and a refund will be issued. Please note that you will not be notified in advance regarding any order cancellations and/or refunds.

Sales Schedule

DAY1: March 6th, 9:00 AM – 6:00 PM (JST)
DAY2: March 7th, 9:00 AM – 6:00 PM (JST)
DAY3: March 8th, 9:00 AM – 6:00 PM (JST)
* Last entry into the Market Area on each day will be 5:30 PM.

About the applicable merch for the on-site merchandise sales

• The waiting line for advanced sales for venue pick-up orders made through holocart and event sales will be separated.
• Inventory for on-site sales is limited for every item and is not replenished each day of the event. Sales of a particular item will conclude once stocks run out.
• Items that have sold out at the advanced sales for venue pick-up may also sell out during the event.
• Stocks for event sales are more limited than stocks for advanced sales for venue pick-up. Please use the advanced sales for venue pick-up as much as possible to help alleviate congestion.

How to purchase: On-Site Sales Numbered Tickets

• We will distribute digital numbered tickets at the venue on each day of the event.
• Numbered tickets will be handed out at the 【Central Mall (2F)】
• Handing Out of Numbered Tickets: From 7:30 AM
• Numbered tickets are not required for those who are using holocart.
• Please note that numbered tickets will only be handed out to those who have received their wristbands.

* We will use attendees’ smartphones to issue a numbered ticket.
* Distribution of numbered tickets may end even if items are still available.
* Even if you have a numbered ticket, stocks will deplete while waiting in line, and items may be sold out before your turn. As such, we cannot guarantee that you will be able to purchase your desired items.
* Depending on the congestion at the purchase counters, we may resume distributing numbered tickets or directing customers to the waiting line. We will provide updates through our official X.

【How to Use】
1. Scan the QR code for on-site sales numbered tickets at the venue.
* Please make sure to use your camera app when scanning the QR code, and issue the numbered ticket in your phone’s browser. If you open it using private mode or a code-scanning app, then the browser history will not be saved, and the ticket may disappear.
2. When your number has been issued on your smartphone, please proceed to the reception desk.
* Your device will be stamped at reception. Any numbered tickets that are not stamped at reception will be deemed invalid.
3. Please check the ticket page regularly to see whether your number has been called.
4. Once your number has been called, please go to the Market Area and present your ticket.

Terms & Conditions

• Numbered tickets will not be reissued.
• In the event that there are too many people registered for the Market Area, your numbered ticket may not be called before the Market Area closes. In this case, your ticket will be deemed invalid, and you will not be able to enter the Market Area. We apologize for any inconvenience caused.
• You may be let into the Market Area in a different order than the number on your ticket depending on how patrons are queuing. Once your number is called, please promptly make your way to the Market Area.
• If the Market Area is not too congested during any given day, we may stop issuing numbered tickets and allow entry without a ticket.
• No more than one numbered ticket will be issued per person at one time. If you wish to receive multiple numbered tickets, you will need to line up once again. In addition, multiple tickets on the same device will need to be opened in a new browser. Please be aware that if you cannot open a new browser, your first numbered ticket will be overridden by your second one.
• There are no charging facilities available at the venue. We are also unable to lend charging devices, so please ensure that you are fully prepared.

How to Purchase

Merchandise will be sold on-site using a merchandise order system.

Please create your own order form before arriving at the Market Area.

【Order Form】

https://cashier-orderapp.com/opt/qrorder/login?ACCESS_KEY=0e2e01ea723cd236a832a0a6a81dc24f,SHI=1

【How to Use】
1. Access the URL above, add your desired items to your cart, and create a unique QR code.
* Each purchase requires its own QR code. Please note that patrons may not use multiple QR codes. If you wish to add items to your cart after you have generated a QR code for your purchase, please create a new code, and present the latest code to staff.
* Items cannot be changed once a QR code has been created.
2. Please present your QR code to staff at the entrance to the on-site sales section of the Market Area.
3. Once you are handed a number by staff, please proceed to the register to purchase your items.
* The merchandise ordering system does not guarantee product availability. Any items in your cart that are sold out will not be purchasable.
* Information regarding sold out items may not be up to date. Even if you are able to add an item to your cart, it does not guarantee that it will be available at the register.
* Please do not refresh the webpage when using the merchandise ordering system as an error will occur.
* The merchandise ordering system will only be in Japanese.
* We will hand out hard copies of the order form to those who do not have a smartphone or tablet, so please ask a staff member around the entrance to the Market Area if you need one.

Payment methods

We accept payment via cash, credit card, or QR code payment.
* Multiple methods of payments cannot be used in the same transaction.
* We will only accept one-time credit card payments.
* Prepaid cards will not be accepted unless they have a credit function and is able to be used as a credit card.
* We may not accept credit cards despite being from an accepted issuer if they are a co-branded credit card, etc.
* We may stop accepting electronic payments and only accept cash if there are signal issues or high levels of congestion.
* We cannot accept returns, exchanges or refunds once you leave the point of sale.
* The word “QR Code” is a registered trademark of DENSO WAVE INCORPORATED.

Each transaction

• Is limited to 3 items per person for regular products.
• Is limited to 20 items per person for randomized products (original event merchandise).
• Purchase limits per transaction will vary depending on the item with regards to randomized products for sponsor merchandise.

* Please inquire at the point of sale for more information.

Sales website

Orders will be available through the following websites:

・hololive production OFFICIAL SHOP

https://shop.hololivepro.com/en/search?q=hololive_superexpo2026

・Geek Jack
https://shop.geekjack.net

Sales period

March 6th, 12 PM – April 27th, 6 PM

About the applicable merch for the post-event online sales

• Customers who do not have an EXPO 2026 or 7th fes. ticket may also purchase from the post-event online sales.
• Certain merchandise may not be available for the post-event online sales.
• There may be limited quantities for certain items, which may be sold out during the sales period if the limit has been reached.
• Orders are scheduled to be shipped by late September 2026.

Payment methods

Please check each website for the available payment methods.

Purchase limitations

Please check the product page on the website for purchase limitations.

Advanced merch sales will be held on the hololive production OFFICIAL SHOP.
If you are attending the EXPO 2026 or 7th fes., we highly recommend purchasing from the advanced sales.
* Please understand that as the market area will be congested on the event days, you may not be able to collect your order or make your purchase before the concert.

Sales Website

hololive production OFFICIAL SHOP
https://shop.hololivepro.com/en/search?q=hololive_superexpo2026

Order Period

January 15th, 8 PM – January 26th, 6 PM (JST)

Shipping Period

Orders are expected to be shipped out by mid-February 2026
* The delivery dates may vary depending on the availability of the customer’s delivery receipt.

About the applicable merch for the advanced sales

• The merch purchased during the advanced sales will be sent out in advance as well and is scheduled to arrive before the start of the event.
• The hololive 7th fes. Ridin’ on Dreams Essentials Pack is limited to advanced sales only.
• If you purchase the hololive 7th fes. Ridin’ on Dreams Essentials Pack during the advanced sales period, you will receive a Logo Keychain as a purchase bonus.
• Advanced merch sales are limited in quantity and will end once the amount is reached, even if it is still during the order period.
• The advanced shipping event merch cannot be purchased together with other items. If you would like to purchase made-to-order merch, please purchase them separately.

* Shipping fees will be incurred for each order. Please note that shipping fees cannot be combined with other orders.

Payment Methods

Please check the official shop for the available payment methods.

Purchase limit

Please check the product pages on the official shop for the purchase limit of each item.